0:00
我们都应该有数十甚至数百个代理为我们工作。
0:03
所以随着时间的推移,我组建了这支由40个AI营销代理组成的团队来协作。
0:07
我实际上是唯一的营销人员。
0:09
我有一个AI教练,每周一次告诉我,有哪些主题
0:12
是
0:13
真的很有效或者哪些风格对你很有用。
0:15
多做这个,少做那个。
0:16
这就是我在领英上有几篇非常成功的帖子原因。
0:20
例如,有篇帖子是介绍我实际使用的40个营销代理。
0:23
用的。
0:24
那篇帖子目前已有150万次浏览。
0:28
是领英帖子中评论最多的一次,你知道,我一直在领英上
0:31
持续发帖
0:31
一年却毫无结果。
0:33
然后突然我意识到,哇,如果你作为一名初级内容
0:38
营销人员的工作是把YouTube视频写成博客,那么这个工作
0:41
将不复存在。
0:43
一个高质量的营销承包商。
0:46
假设我有四个人,每人每月费用12500美元。
0:49
$50,000每月。
0:51
而我的AI费用每月仅500美元。
0:53
构建AI代理是定义未来30年每个职业的基本技能。
0:58
's
0:58
职业生涯。
0:59
这项技能就像过去40年熟练使用电子表格(如Excel)一样
1:02
是一项必备技能,未来40年,
1:06
构建
1:06
AI代理将成为必备技能。
1:09
我们目前大概只用了1%的AI潜能。
1:13
我想说的是,
1:14
AI被严重低估了。
1:23
我叫Jacob Bank。
1:24
我是Relay.App的创始人兼CEO。
1:27
Relay.App是一个构建AI代理和工作流程的平台,帮你
1:32
代替你
1:33
完成工作。
1:33
我们现在是一个九人团队。
1:35
有五名工程师,两个设计师,一名产品经理,还有我。
1:37
如果没有AI,我们可能需要15人团队才能达到
1:43
现在的工作成果。
1:45
曾几何时,我是AI研究员,后来是创业者,然后是谷歌的长期产品负责人,自2021年起一直在做Relay.App。
1:49
我在过去三年里见证了AI的全面爆发,从非常近的
1:53
视角。
1:57
观点
1:57
。
1:58
我对AI的看法是,它就像个实习生。
2:05
它就是个实习生。
2:06
它完全按你告诉它做的事去做。
2:07
它是实习生。
2:08
这其实是我改变了的观点。
2:10
一年前,我说,嘿,把AI当成你的实习生。
2:13
后来我意识到这个思维模式错了。
2:15
AI确实可以做一类任务,
2:19
那就是节省时间的工作,否则你会交给实习生做。
2:22
实习生。
2:23
但AI也能做一些战略分析、竞争分析和内容创作工作,
2:27
这是实习生绝对做不到的。
2:31
例如,我不擅长销售电话。
2:34
我没有销售背景。
2:35
这对我来说不自然,但事实证明,有些销售电话技巧
2:38
非常有价值。
2:40
所以我有个AI教练,审阅我所有会议的文字记录,然后说,
2:43
你本可以更好地谈这个。
2:44
你本可以更清晰地表达这个价值,或者你太容易,
2:46
太快演示了。
2:48
你应该多问一些探索性问题。
2:50
如果你去聘请销售教练,一个好的销售教练每周一次会议就要1万美元
2:55
每月。
2:56
你可以自己建立一个不错的AI销售教练,稍微训练文字记录,
3:01
运行费用每周大概五美元。
3:05
当我承担一个新的角色或职能,而我没有经验
3:11
或不觉得自己是专家时,
3:11
我如何找到合适的教练关系,给教练我做事的原始数据,
3:15
然后由他以正确频率给我反馈,是每次通话后,
3:20
每天一次总结,还是每周一总结。
3:23
or once a day with a summary or once a week with a summary.
3:26
这就是为什么我现在意识到,把AI看成实习生是多么错误。
3:30
当我还在谷歌时,有个职位叫技术主管经理。
3:37
那是个混合职位,你既要是技术专家,要熟悉代码库全貌,
3:40
能审核技术设计,解决最难的问题,
3:44
也要同时是经理。
3:44
你还要负责协调团队中的其他人。
3:46
这是个非常难的职位。
3:50
技术工作和管理工作同时做很辛苦。
3:51
但我认为这就是未来我们的方向。
3:54
我们都需要成为超级个人贡献者。
3:57
让我解释原因。
4:01
如果你的工作是作为初级内容营销人员,将YouTube视频写成博客文章,
4:01
这份工作将不复存在。
4:07
你不能仅仅靠做单一内容再利用的任务
4:10
来维持工作。
4:15
那样。
4:15
如果你的工作是在大型企业管理一千人团队,
4:19
我不想说这个工作会消失,但我认为这个工作
4:19
会变得越来越不重要,因为企业会
4:23
变得
4:23
更小。
4:25
未来会有更多精简小型的企业。
4:26
所以管理1000人的技能会越来越
4:29
不重要。
4:32
重要。
4:33
每个人都会看起来像我。
4:35
我们大约有三分之二的时间是个人贡献者的工作。
4:39
我在做事情。
4:39
我在制作YouTube视频。
4:41
我在编辑博客文章。
4:42
我在发布内容。
4:43
我在与客户交流。
4:44
然后我一天中有三分之一的时间是在协调帮助我的AI团队。
4:48
完成那些
4:48
任务。这种超级个人贡献者未来最令人兴奋的地方是,
4:54
那是
4:54
我们大多数人喜欢的工作。
4:55
我和很多处于初级职位的人聊过,他们都会说,哦,我真希望
5:00
不是仅仅
5:00
写这篇博客文章,我被告知要写的。
5:02
我更有战略影响力,能决定我们做什么和为什么做。
5:06
我认识的每个人,包括我自己在谷歌时,处于
5:09
完全
5:09
组织管理岗位上,都希望能更接近实际工作。
5:12
我希望能回到产品岗位。
5:14
我希望能更接近客户和用户。
5:16
所以我认为未来每个职位都会结合两者的优点。
5:20
两全其美。
5:20
我们都需要足够有战略眼光和资历来决定什么需
5:25
要
5:25
完成,并且能看清“好”的标准,以便给予正确的
5:28
指导。
5:28
但同时我们也需要足够动手,能自己编辑博客
5:31
文章
5:32
、编辑推文和制作视频。
5:34
这就是职场的未来。
5:40
是的,一次看到40个有点让人吃惊。
5:42
但如果你点击任何一个单独的代理,它们都很简单。
5:47
它们各自都有非常具体的任务。
5:49
每次我们制作新YouTube视频,它会自动创建LinkedIn帖子。
5:52
自动完成。
5:53
每次我们做新YouTube视频,它会自动发推文。
5:57
当竞争对手的CEO在Twitter或LinkedIn发布内容时,
6:00
它每周都会提醒我他们在谈什么。
6:02
它查看我们的竞争对手定价,并告诉我是否
6:05
有任何重要变化。
6:06
所以我一个一个地组建了这支AI代理团队来帮我。
6:10
我尝试过让单个代理同时做25件事,但没成功。
6:14
这是和人类员工的一个区别,当你雇一个社交
6:15
媒体营销人员时,
6:19
你希望他们负责所有社交媒体营销,尤其是
6:19
如果
6:23
你是初学者,就先简单开始,创建一个能做一件事的代理,
6:23
再创建
6:27
第二个代理做第二件事,创建第三个代理做第三件事,
6:27
然后可能让一个代理管理它们,适时调用,
6:30
逐步升级。
6:30
不要一开始就建立40个代理的组织结构图。
6:34
从一个开始。
6:35
有一点非常重要:AI代理不是设置一次就不管的东西。
6:37
你不能只是建一个AI机构,
6:39
然后就想“它会永远帮我工作”。
6:40
我一直在调整我的代理。
6:46
比如,我会和新客户做评估电话,花30
6:48
分钟
6:49
和他们一起发现AI在他们业务中的机会。
6:51
我想,如果客户通话后能收到我发的个性化Google文档,里面有五个具体用例和模板链接,
6:54
那该多酷啊。
6:58
于是我建了一个AI代理帮我做到这点。
6:59
我告诉代理,你的任务是把通话记录整理成
7:02
格式漂亮的Google文档,发给客户。
7:06
做了十次之后,我觉得这格式不对,
7:06
客户没看那个Google文档。
7:09
其实我应该直接发邮件里包含内容。
7:10
于是我解雇了那个代理,告诉它,这个任务
7:11
不需要了。
7:13
我改造了那个代理,让它把总结直接放进跟进邮件里。
7:17
有些功能可能不需要了。
7:20
比如一年前我们很重视SEO,
7:23
后来发现这对我们现在来说不是重点渠道,
7:24
它带来的新用户比例很小,且工作量大。
7:26
所以我们决定不再专注SEO。
7:31
我告诉我的AI SEO代理们,现在可以先停工了。
7:32
我以后再找你们。
7:35
暂时停止工作,就像你告诉SEO机构,“我们暂时不需要SEO”,
7:35
未来再合作。
7:36
很棒的是,这里没有情绪负担,
7:40
没有分歧,
7:43
也没有协调成本。
7:46
我只要一个想法,
7:49
“嘿,代理,你能帮我实现这个想法吗?”
7:51
它们会说,当然可以,
7:54
我们开始吧。
7:56
But for now, you can stop doing what you're doing in the same way that you
7:58
would
7:59
tell an SEO agency, we don't need SEO at the moment right now.
8:02
We'll come work with you again in the future.
8:04
And the really cool thing is there's no emotional baggage.
8:07
There's no disagreements.
8:09
There's no coordination costs.
8:11
I just have an idea.
8:12
Hey, agent, can you help me with this idea?
8:14
And they say, yeah, absolutely.
8:16
Let's do it.
8:16
嗯,所以我不想让我们把它看作是取代人。
8:20
我想把它看作是赋予我超能力。
8:22
我希望我有时间做这些营销活动,因为我喜欢做
8:27
它们。它们对公司非常有价值。
8:28
而现在我可以做到这些了。
8:30
我们都想在工作中做得更多。
8:32
我们都是有抱负的人。
8:33
我们都是充满动力的人。
8:34
我们都希望自己能做得更多。
8:35
而现在我们有了实现它的工具。
8:37
思考风险职业和安全职业的观点如何随时间变化,真是令人着迷。
8:46
在我父母那代,安全的职业是在一家大型
8:49
财富500强公司工作40年。
8:54
你知道,退休时或工作50年后拿到纪念表,而风险职业
8:56
是创办自己的公司或每隔几年跳槽一次
9:00
。
9:01
我认为这一切已经完全颠倒了。
9:05
风险最大的职业是你的技能过于依赖某一家
9:05
特定公司的环境,而该环境可能会随着时间变化。
9:08
最稳健的职业是那些自己创业
9:13
并拥有丰富人生经历的人。
9:16
我给你举个例子。
9:20
我们团队中很多人都是我从谷歌招来的,因为我们曾一起共事。
9:22
谷歌,现在我们一起做这个创业项目。
9:23
如果你问十个人,留下谷歌更安全还是加入创业公司风险更大,
9:26
大多数人会说留在谷歌更安全,加入创业风险更大。
9:29
就未来一年现金报酬来说,确实如此。
9:33
谷歌明年会给你更多现金报酬,远胜大多数创业公司。
9:34
但如果你从职业的长远角度看,
9:38
关键是你建立了多广的人脉?
9:38
你掌握了多少新技能?
9:43
你如何推动自己去获得新体验?
9:46
留在谷歌这样的公司风险远大于加入创业或创办一家新公司。
9:50
面对当下AI助手的狂热,有两种反应方式。
9:52
你可以选择怀疑,
9:55
不相信它,
9:57
把头埋进沙子,
10:02
继续按照过去的方式工作。
10:05
这是一种反应方式。
10:06
另一种是觉得,哇,这是个酷工具,将彻底
10:08
改变工作的方式。
10:09
我想站在如何使用它的前沿。
10:10
请做第二种人。
10:12
这会对你更有利。
10:13
我从不想说,
10:18
你应该承担更多风险。
10:18
我不是这样看待这个问题的。
10:20
不是叫你冒更大风险。
10:23
我看待问题的方式是,你应该优化你的职业发展,
10:24
着眼于个人成长和学习新技能。
10:26
通常实现个人成长和学习新技能的方法是进入
10:28
更新颖、更不确定的环境,
10:30
承担更多责任,而对未来发展不那么确定。
10:32
我不认为那是冒险。
10:33
我认为最冒险的是停滞不前。
10:39
所以对我来说,关键是重新定义风险的含义。
10:41
风险就是停滞不前。
10:46
进步就是学习、成长和不断挑战自己。
10:49
所以我总希望大家优化进步和成长,推动自己。
10:51
我没有任何市场营销背景。
10:54
我非常不擅长营销。
10:57
直到一年前我甚至没有用过任何社交媒体平台。
11:01
我讨厌公开分享自己的事情。
11:02
承担营销工作对我来说非常不舒服。
11:05
但我确实做了。
11:09
当我发现自然社交媒体和LinkedIn营销是我们公司成功的最佳途径时,我感到非常沮丧。
11:09
但我花了一年时间努力学习,变得擅长它。
11:11
现在我喜欢它。
11:12
所以,本来可能觉得投入大量精力做这套前所未试的营销策略风险很大,
11:15
其实不然,这是一种利用不确定性
11:17
在新方向上学习和成长的机会。
11:21
我经常思考我的孩子们将生活的世界有多不同。
11:21
有些科技领域让我感到惊叹:太酷了,
11:26
显然这是更好的未来。
11:29
举个小例子,我们住在旧金山的帕特罗山
11:33
非常靠近Waymo和Zoox的主要测试区。
11:34
Zoox,是亚马逊的自动驾驶汽车部门。
11:38
我带孩子们去上学,
11:40
我两个大女儿坐在后面货运自行车上,
11:44
她们一直说,Waymo,Zoox,Waymo,Zoox。
11:44
对她们来说,看到无人驾驶的汽车非常正常。
11:50
我觉得很酷,因为车顶装满了摄像头和激光设备,
11:53
但对她们来说,汽车无需人类驾驶是理所当然的。
11:56
在自动驾驶汽车领域,我很开心,觉得
11:57
她们俩可能永远都不需要自己开车,
12:01
因为这更安全、更方便,且所有车都是电动的,对环境也更好。
12:01
但在其他领域,我的感受就复杂得多了;比如我不想让她们
12:04
...
12:07
And so I take my kids to school.
12:09
My two older daughters are sitting behind me on a cargo bike and they're
12:12
saying, Waymo, Zooks, Waymo, Zooks.
12:15
And for them, it is so normal to see a car with nobody driving it.
12:19
I think it's cool because they have all like the cameras and lasers on top, but
12:23
it is so natural to them, the idea that a car can be driven by the human.
12:27
And so in the particular area of self-driving cars, I am so happy that I think
12:32
neither of them will ever need to drive a car by themselves because it'll be so
12:36
much safer and so much more convenient and so much better for the environment
12:39
when all these cars are electric.
12:41
There are other areas where I have more mixed feelings like I don't want them
12:47
to
12:47
只是一直刷YouTube短视频,尽管算法非常非常好。
12:50
优秀的算法。
12:51
我一般从两个方面来看这个问题。
12:54
一是我尽量让他们获得尽可能多的真实世界挑战和经历。
13:00
是的,你还是得学会骑自行车。
13:02
骑车时你会擦破膝盖。
13:04
我总是对我女儿说这句话。
13:05
孩子擦破膝盖是好事,对吧?
13:06
因为如果你擦破膝盖,说明你在尝试新的事物
13:08
并冒险,面对现实世界的后果。
13:12
我教孩子学游泳时还有另一个重要的突破。
13:14
他们吞点水没关系,学游泳时难免会这样。
13:18
学游泳时,吞水是正常的。
13:18
偶尔吞点水没关系,因为学游泳就是这样。
13:21
学游泳就是要经历这些。
13:22
所以我让他们在现实中承担一些风险。
13:25
因为我的孩子还小,我还没考虑过
13:28
像ChatGPT或我们现在说的AI助手这类工具
13:33
会如何影响他们的学习旅程。
13:36
还没想到这些会带来什么影响。
13:37
但因为我在做AI相关工作,所以很关注
13:39
孩子未来的职业会是什么样子。
13:40
这是我目前的看法。
13:43
第一,清晰表达什么重要、什么需要做并指导如何做的能力
13:49
永远重要。
13:54
未来只会更重要,因为我们的工作更多是
13:57
高效指挥AI做事,而不是自己全部完成。
14:02
不是自己亲自做所有事情。
14:03
所以我花很多时间,我真的希望孩子学逻辑和哲学,
14:07
因为我希望他们能清晰表达自己的诉求。
14:10
他们想要什么。
14:11
第二,我希望他们思考自己独特的个性和能力在哪些领域
14:16
可以闪耀,并且是AI无法替代的。
14:21
这就是为什么我录制我们自己的YouTube视频,因为它表达了
14:25
我的个性,
14:25
人们可以建立社会联系。
14:28
这将是未来职场的两大基本技能:
14:30
你多擅长表达自己想要什么并告诉AI,
14:34
又多擅长与他人建立社会联系?
14:38
我认为这些将是未来任何职业的持久技能。
14:41
。
14:42
毫无疑问,美国在人工智能领域领先于中国,
14:48
但美国在技术领导力上的优势我觉得非常狭窄。
14:53
美国声称的技术领导力看起来很有限。
14:53
美国人准备用AI做什么?
14:56
可能是做更多的PPT,更多地互相打官司,
15:00
而中国人更专注制造业。
15:04
所以中国会用AI制造更多iPhone、电动车电池、无人机和军火。
15:09
制造更多的无人机和军火。
15:12
去年,美国造了大约五艘船,中国造了约1500艘。
15:18
我在美国、中国和加拿大生活的时间差不多一样多。
15:24
我在美国、中国和加拿大的时间大致相等。
15:24
现在看来,美国和中国似乎都注定要输,而非赢。
15:30
不是赢。
15:30
这两个国家都犯了大错。
0:00
we should all be having dozens or hundreds of agents working for us.
0:03
So over time I built up this team of 40 AI marketing agents to work with me.
0:07
I'm the only marketing person I really have.
0:09
I have an AI coach that once a week tells me here are the themes that seem to
0:12
be
0:13
really working well or the styles that are working really well for you.
0:15
Do more of this, do less of that.
0:16
That's why I've had a few very successful posts on LinkedIn.
0:20
So for example, the post was here are the 40 marketing agents that I actually
0:23
use.
0:24
And that post so far has 1.5 million impressions.
0:28
And the most comments ever on a LinkedIn post, you know, I've been posting
0:31
consistently
0:31
on LinkedIn for a year with no results.
0:33
And then all of a sudden I was like, whoa, if your job is as a junior content
0:38
marketer to take a YouTube video and write a blog post based on that YouTube
0:41
video, that job won't exist anymore.
0:43
A high quality marketing contractor.
0:46
Let's say I had four people at $12,500 per month each.
0:49
That would be $50,000 a month.
0:51
And my AI bill is $500 a month.
0:53
Building AI agents is the fundamental skill that will define every professional
0:58
's
0:58
career for the next 30 years.
0:59
It's a requirement in the same way that knowing how to use spreadsheets like
1:02
Microsoft Excel was a requirement for the last 40 years, knowing how to build
1:06
AI
1:06
agents is a requirement for the next 40 years.
1:09
We are all using it for probably 1% of what we should be using it for.
1:13
Here's what I'll say.
1:14
AI is way under hyped.
1:23
My name is Jacob Bank.
1:24
I'm the founder and CEO of Relay.App.
1:27
Relay.App is a platform to build AI agents and workflows that get work done on
1:32
your
1:33
behalf.
1:33
So right now we're a nine person team.
1:35
We have five engineers, two designers, a product person and myself.
1:37
If we did not have AI, we would probably need to be a 15 person team to achieve
1:43
the same level of accomplishment that we have now.
1:45
Once upon a time I was an AI researcher, then a startup founder and then a long
1:49
time product lead at Google and I've been working on Relay.App since 2021.
1:53
So I've seen the whole AI boom over the last three years from a very close
1:57
vantage
1:57
point.
1:58
My take on AI is it's like an intern.
2:05
It's just an intern.
2:06
It does exactly what you tell it to do.
2:07
It's the intern.
2:08
This is something I've changed my mind on actually.
2:10
A year ago, I said, Hey, think of an AI as your intern.
2:13
And then I realized that that was the wrong mental model.
2:15
There are certainly a class of tasks that AI can do.
2:19
Those are the time saving kind of tasks that you would give otherwise to an
2:22
intern.
2:23
But AI can also do these strategy analyses and competitive analyses and content
2:27
creation tasks that an intern definitely could not do.
2:31
So for example, I am not good at sales calls.
2:34
I do not have a background in sales.
2:35
It does not come naturally, but it turns out there are some techniques that are
2:38
pretty valuable in sales calls.
2:40
So I have an AI coach that reviews all the transcripts of my meetings and says,
2:43
Oh, you could have talked about this better.
2:44
You could have articulated this value or you were too easy to,
2:46
you're to jump into a demo there.
2:48
You should have asked some more discovery questions.
2:50
If you go on hire a sales coach, a good sales coach is like $10,000 a month
2:55
for one meeting a week.
2:56
You can build a pretty good AI sales coach by yourself and a little bit of,
3:01
you know, transcript training and it'll cost you like five bucks a week to run.
3:05
When there's a new role or function I'm taking on that I don't have experience
3:11
in
3:11
or I don't feel like I'm an expert at, how can I figure out the right coaching
3:15
relationship where I can give my coach the raw data of what I'm doing and then
3:20
have it give feedback to me on the right cadence, whether it's after every call
3:23
or once a day with a summary or once a week with a summary.
3:26
That's why I'm now realizing that thinking about AI as an intern was so wrong.
3:30
So back when I was at Google, there was a role called tech lead manager.
3:37
And that was a hybrid role where you were both supposed to be the technical
3:40
expert who knew the entire code base and could review technical designs and
3:44
solve
3:44
the hardest problems, but you were also a manager.
3:46
You were also responsible for coordinating the other people on the team.
3:50
And it's a very hard role.
3:51
It's hard to do both technical work and management work at the same time.
3:54
But I think that's what the future holds for all of us.
3:57
We all need to become super ICs.
4:01
Let me explain why.
4:01
If your job is as a junior content marketer to take a YouTube video and write a
4:07
blog post based on that YouTube video, that job won't exist anymore.
4:10
You cannot build the job just doing single individual content repurposing tasks
4:15
like
4:15
that. If your job is to work at a large corporation and manage a team of a
4:19
thousand
4:19
people, I don't want to say that job is going to go away, but I think that job
4:23
is
4:23
going to become less and less important because companies are going to be
4:25
smaller.
4:26
We're going to have many more leaner, smaller companies.
4:29
So that skill set of managing 1000 people, that's going to be less and less
4:32
important.
4:33
Everyone is going to look like me.
4:35
We're about two thirds of your day is individual contributor work.
4:39
I'm doing stuff.
4:39
I'm making YouTube videos.
4:41
I'm editing blog posts.
4:42
I'm publishing content.
4:43
I'm talking to customers.
4:44
And then one third of my day is coordinating my team of AI agents that helps me
4:48
with those
4:48
things. The thing that's so exciting about this super IC future is that that's
4:54
the
4:54
work most of us love.
4:55
Most people that I talk to who are in very junior roles are like, Oh, I wish
5:00
instead of
5:00
just writing this blog post, I was told to write.
5:02
I had a bit more strategic influence on what we were doing and why.
5:06
And everyone I know, including myself when I was at Google, who was in a
5:09
complete
5:09
organizational management role was, I wish I could be closer to the work.
5:12
I wish I could get back into product.
5:14
I wish I could be closer to the customer and the user.
5:16
And so now I think every role in the future will combine the best of both
5:20
worlds.
5:20
We will all need to be strategic enough and senior enough to decide what needs
5:25
to be
5:25
done and to be able to see what good looks like so we can give the right
5:28
coaching.
5:28
But and we need to be still hands on enough that we can actually edit the blog
5:31
post
5:32
and edit the tweet and make the video ourselves.
5:34
That's the future of the workplace.
5:40
Yes, it's a bit overwhelming to see 40 of them all at once.
5:42
But if you click into any individual agent, they're very simple.
5:47
And they all have very specific jobs.
5:49
One, every time we create a new YouTube video, it creates a LinkedIn post
5:52
automatically.
5:53
Every time we create a new YouTube video, it creates a tweet automatically.
5:57
Every time the CEO of one of our competitors posts on Twitter or LinkedIn,
6:00
it lets me know what they're talking about every week.
6:02
It goes, it looks at our competitor pricing and it lets me know if anything
6:05
important has changed.
6:06
So one by one, I built up this team of AI agents to help me.
6:10
I have not had good luck with trying to build a single agent to try to do 25
6:14
things at once.
6:15
That is one difference, maybe with human employees, where when you hire a
6:19
social
6:19
media marketer, you want them to own all of social media marketing, especially
6:23
if
6:23
you're a beginner, start simple, create one agent that can do one thing, create
6:27
a
6:27
second agent that can do a second thing, create a third agent that can do a
6:30
third
6:30
thing, and then maybe have one agent that sits above them and helps invoke them
6:34
when
6:35
necessary, and then build up over time.
6:37
Do not start with a 40 agent org chart.
6:39
Start with one.
6:40
One very important thing to keep in mind is that AI agents are not a
6:46
set it and forget it kind of thing.
6:48
You can't just build an AI agency.
6:49
Oh, this thing is just going to work for me forever.
6:51
I'm constantly modifying my agents.
6:54
For example, I do assessment calls with new customers where I'll spend 30
6:58
minutes
6:59
with them and we'll identify opportunities for AI in their business.
7:02
And I thought, wouldn't it be cool if they got a personalized Google Doc from
7:06
me
7:06
after the call with what we had talked about with five specific use cases and
7:09
links to templates.
7:10
And I thought this was so cool.
7:11
So I built an AI agent to help me with it.
7:13
I said, AI agent, your job is to take this transcript of the meeting and turn
7:17
into a really nicely formatted Google Doc to send to the customer.
7:20
And after doing that 10 times, I was like, this is not the right format.
7:23
The customers aren't reading the Google Doc.
7:24
I should have just included in the email.
7:26
So I, I fired that agent and I said, uh, we don't actually need that job to be
7:31
done anymore.
7:32
I actually repurposed that agent and said, can you just take that summary and
7:35
put
7:35
it directly into the follow up?
7:36
Sometimes you just don't need that function to be done anymore.
7:40
Like we were very focused on SEO a year ago.
7:43
And then we realized that it's just not the important channel for us right now.
7:46
It's such a small percentage of our new users and it's relatively high effort.
7:49
So we're not going to focus on SEO anymore.
7:51
So I told my AI SEO agents, you guys can stop for now.
7:54
Like, I'll come back to you in the future.
7:56
But for now, you can stop doing what you're doing in the same way that you
7:58
would
7:59
tell an SEO agency, we don't need SEO at the moment right now.
8:02
We'll come work with you again in the future.
8:04
And the really cool thing is there's no emotional baggage.
8:07
There's no disagreements.
8:09
There's no coordination costs.
8:11
I just have an idea.
8:12
Hey, agent, can you help me with this idea?
8:14
And they say, yeah, absolutely.
8:16
Let's do it.
8:16
Um, and so I don't want us to think about it as replacing people.
8:20
I wanted to think about it as giving me superpowers.
8:22
I wish I had the time to do all these marketing activities because I love doing
8:27
them. They're very valuable to the company.
8:28
And now I can do that.
8:30
We all want to do more at our jobs.
8:32
We're all ambitious people.
8:33
We're all motivated people.
8:34
We all wish we could do more.
8:35
And now we have the tools to do so.
8:37
It's fascinating to think about how perspectives on what a risky career is
8:46
versus what a safe career is have changed over the years.
8:49
In my parents' generation, a safe career was working at one large
8:54
Fortune 500 company for 40 years.
8:56
You know, getting your watch when you retire or after 50 years and a risky
9:00
career
9:01
was starting your own company or moving between companies every couple of years
9:05
.
9:05
I think that has completely flipped.
9:08
The riskiest career is if your skills are too tied to the environment of one
9:13
particular company that could change over time.
9:16
And the most robust careers are people who are starting their own companies
9:20
and who are having lots of different life experience.
9:22
I'll give you an example.
9:23
Much of our team, I've recruited from Google because we all work together.
9:26
Google and now we're working on this startup.
9:29
And if you ask 10 people, what's riskier, staying at Google or joining a
9:33
startup,
9:34
most of them will say it's safer to stay at Google and it's riskier to join a
9:38
startup.
9:38
And in terms of your cash compensation for the next year, yeah, that's true.
9:43
Like Google is going to pay you more in cash for the next year than most hours
9:46
will. But if you think they're the long term lens of your career,
9:50
where it's about how broad of a network have you built?
9:52
How many new skills have you built?
9:55
How have you pushed yourself to develop new experiences?
9:57
It is way riskier to stay at a company like Google than it is to join a startup
10:02
or start a startup. There's two ways you can react to the current AI agent cra
10:05
ze.
10:06
You can say, I'm skeptical.
10:08
I don't believe it.
10:09
I'm going to put my head in the sand.
10:10
I'm going to keep working the way I've always worked.
10:12
That's one way to react.
10:13
The second way to react is like, whoa, this is a cool tool that's going to
10:18
completely
10:18
change the way that work is done.
10:20
And I want to be on the cutting edge of how I'm using it.
10:23
Please be person number two.
10:24
That's going to serve you much better.
10:26
I never want to communicate.
10:28
You should take more risk.
10:30
That's not the way I frame the discussion.
10:32
It's not you should take more risk.
10:33
The way I frame the discussion is you should optimize your career for personal
10:39
growth and learning new skills.
10:41
And often the way to create personal growth and learn new skills is to go into
10:46
newer and more in certain environments where you'll have more responsibility
10:49
and you're less sure of what's going to happen.
10:51
And I don't think that's risky.
10:54
I think the riskiest thing you can do is to stagnate.
10:57
And so for me, it's all about reframing the conversation about what risk is.
11:01
Risk is stagnation.
11:02
Progress means learning and growing and pushing yourself.
11:05
And so I always want people to optimize for progress and growth and push
11:09
yourself.
11:09
I have no marketing background.
11:11
I am terrible at marketing.
11:12
I was not even on any social media platforms until a year ago.
11:15
I hate sharing stuff about myself in public.
11:17
It was deeply uncomfortable for me to be the person responsible for marketing.
11:21
I really did that.
11:21
It was tragic for me when I realized that organic social media and marketing on
11:26
LinkedIn was the best channel for us to succeed as a company.
11:29
But I worked really hard at it for a year to learn to get good at it.
11:33
And now I love it.
11:34
And so it could have felt, oh, it's so risky to put so much effort in this
11:38
marketing strategy that we haven't tried.
11:40
No, it's an opportunity to take advantage of uncertainty, to learn and grow in
11:44
a
11:44
in a new direction.
11:50
And I think often about how different the world my kids are going to live in.
11:53
There are certain areas of technology where I'm just like, wow, that's so cool.
11:56
That's obviously better.
11:57
I'll give you one small example where we live on Patero Hill in San Francisco
12:01
is
12:01
very close to the main testing area for Waymo and Zooks.
12:04
Zooks is, I think it's Amazon self-driving car division.
12:07
And so I take my kids to school.
12:09
My two older daughters are sitting behind me on a cargo bike and they're
12:12
saying, Waymo, Zooks, Waymo, Zooks.
12:15
And for them, it is so normal to see a car with nobody driving it.
12:19
I think it's cool because they have all like the cameras and lasers on top, but
12:23
it is so natural to them, the idea that a car can be driven by the human.
12:27
And so in the particular area of self-driving cars, I am so happy that I think
12:32
neither of them will ever need to drive a car by themselves because it'll be so
12:36
much safer and so much more convenient and so much better for the environment
12:39
when all these cars are electric.
12:41
There are other areas where I have more mixed feelings like I don't want them
12:47
to
12:47
be just scrolling YouTube shorts all the time, even though there's a very, very
12:50
good algorithm.
12:51
The general way I think about it is maybe twofold.
12:54
One is I try to give them as many real world challenges and experience as
13:00
possible. Yeah, you still got to learn how to ride a bike.
13:02
You're going to skin your knees when you're riding your bike.
13:04
This is what I always say to my daughter.
13:05
Skin knees are good for kids, right?
13:06
Because if you're, if you're skinning your knees, it means you're trying
13:08
something and taking risk in the real world and dealing with the consequences.
13:12
This is another big breakthrough when I was teaching my kids to swim.
13:14
It's okay if they swallow some water, that's going to happen when you're
13:18
learning how to swim.
13:18
Like it's okay if you swallow water from time to time because that's what it
13:21
takes to learn how to swim.
13:22
So I'm trying to have them take, you know, some risk in the real world.
13:25
The thing that I haven't thought about yet, because my kids are too young,
13:28
I don't know how tools like catch a BT or AI agents like we're talking about
13:33
now, I haven't yet thought about how those are going to influence their
13:36
educational journey.
13:37
But because I'm working on AI, just I do think a lot about what my kids
13:39
careers are going to look like.
13:40
And here's my current perspective on that.
13:43
Number one, the ability to clearly articulate what is important, what needs
13:49
to be done and give guidance on how to do it, that will always be important.
13:54
That will only be more important in the future because our jobs will be more
13:57
of how do we efficiently instruct AI on what it needs to do rather than how do
14:02
we do it all ourselves.
14:03
So I'm spending a lot of time, like I really want my kids to learn logic and
14:07
philosophy because I really want them to be able to very clearly articulate
14:10
what they want.
14:11
And then number two, I want them to think about areas where very unique
14:16
personality and abilities can shine through in a way that AI wouldn't.
14:21
And so that's why I record our own YouTube videos, because it's an expression
14:25
of
14:25
my personality and people build a social connection.
14:28
Those are going to be the two fundamental skills for the future of the
14:30
workplace, how good are you at articulating what you want and telling
14:34
that to AI, and then how good are you building social connection with others?
14:38
And those, I think, are going to be durable skills for the future of any career
14:41
.
14:42
There's no doubt that the US is ahead of China on artificial intelligence, but
14:48
the claim to technological leadership for the United States appears to me to be
14:53
pretty narrow.
14:53
What are Americans going to be using AI for?
14:56
Well, to make a lot more power points, perhaps, and to file a lot more lawsuits
15:00
against each other, yes, the Chinese are much more manufacturing focused.
15:04
So China is going to use AI to make more iPhones, make more electric vehicle
15:09
batteries, make more drones, and make more munitions.
15:12
Last year, the United States built around five ships, China built about 1,500
15:18
ships. I've spent about equal parts of my life between the US, China, and
15:24
Canada.
15:24
Right now, it looks like the US and China are both very intent on losing, not
15:30
on
15:30
winning. Both these countries making very big mistakes.
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